Updater.exe - access is denied

Common questions about using Actual Installer.

Updater.exe - access is denied

Postby Adam » Thu May 10, 2018 1:54 pm

As the topic. An error pops up when you install the update "Error creating file:.... Updater.exe. Access is denied (see attachment).
I have a version of Actual Installer 6.9 Pro and Actual Updater Pro.

Checked in Parameters:
1. Uninstall previous version...
2. Silently uninstal

Checked in Uninstallation:
1. Include Uninstaller
2. Show in Programs...
3. Silent Mode
4. Force Uninstall

Checked in Updater:
1. Include 'Actual...
2. Check for updates...
3. Use Product...
4. Use Downloader

What I'm doing wrong?
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Re: Updater.exe - access is denied

Postby Leo » Sat May 12, 2018 3:37 am

Hi Adam,

Please check if Updater.exe is not running in your system (use Task Manager).
If you launch Updater.exe for checking for updates, how long does it take time to respond?
It looks like the update website is not responding (or something else), so Updater.exe is running. And installation cannot overwrite it.
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