Updater.exe - access is denied

Common questions about using Actual Installer.

Updater.exe - access is denied

Postby Adam » Thu May 10, 2018 1:54 pm

As the topic. An error pops up when you install the update "Error creating file:.... Updater.exe. Access is denied (see attachment).
I have a version of Actual Installer 6.9 Pro and Actual Updater Pro.

Checked in Parameters:
1. Uninstall previous version...
2. Silently uninstal

Checked in Uninstallation:
1. Include Uninstaller
2. Show in Programs...
3. Silent Mode
4. Force Uninstall

Checked in Updater:
1. Include 'Actual...
2. Check for updates...
3. Use Product...
4. Use Downloader

What I'm doing wrong?
Attachments
2018-05-10.png
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Adam
 
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Re: Updater.exe - access is denied

Postby Leo » Sat May 12, 2018 3:37 am

Hi Adam,

Please check if Updater.exe is not running in your system (use Task Manager).
If you launch Updater.exe for checking for updates, how long does it take time to respond?
It looks like the update website is not responding (or something else), so Updater.exe is running. And installation cannot overwrite it.
Leo,
Actual Installer Team
http://www.actualinstaller.com
Leo
Site Admin
 
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Re: Updater.exe - access is denied

Postby magazinebrute » Tue Jul 31, 2018 5:44 pm

Ok this is dumb. You can't replace the updater.exe because it's in use. The program remains running and open after clicking on Check for Updates. The update.exe is already in use. It needs to self terminate before the installation or uninstallation process attempts to do ANYTHING with it. Please fix this.
magazinebrute
 
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Re: Updater.exe - access is denied

Postby magazinebrute » Tue Jul 31, 2018 6:05 pm

Ok, I fixed this problem. It's a hack, but I just tested this with the latest v6.9 and got past the access denied error message.
Add this to Project/System/Commands tab. See attached Image

FIXUPDATERDENIED.png
How to fix Access Denied message on Updater.exe
(11.17 KiB) Not downloaded yet
magazinebrute
 
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Re: Updater.exe - access is denied

Postby Leo » Tue Aug 21, 2018 2:02 pm

Thank you for your messages!
This bug will be fixed in next version 7.0.
Leo,
Actual Installer Team
http://www.actualinstaller.com
Leo
Site Admin
 
Posts: 286
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Re: Updater.exe - access is denied

Postby magazinebrute » Tue Aug 21, 2018 2:07 pm

Awesome! Thank you. We love the software, we reports bugs because we only want you to succeed. Thanks!
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