Win XP installation problem

Bugs, errors in the program.

Win XP installation problem

Postby sharonhod » Mon Mar 26, 2012 6:28 pm

I made an installation file and tried it on my Win 7/Vista/XP computers and all worked fine.
When I sent it to my partner he tried to install it on his home and office XP computers but both had the same problem:
1. The software was installed on directory but doesn't create the icon on desktop
2. The installation creates a program group but doesn't create the icons in the group.

Link to installation file:
http://dl.dropbox.com/u/1709652/Animal%20Math.exe

Thanks.
sharonhod
 
Posts: 1
Joined: Mon Mar 26, 2012 6:19 pm

Re: Win XP installation problem

Postby Leo » Wed Mar 28, 2012 12:34 pm

Please send your project file (.aip) to support {at} actualinstaller.com
Leo,
Actual Installer Team
http://www.actualinstaller.com
Leo
Site Admin
 
Posts: 282
Joined: Fri Jan 22, 2010 12:40 pm

Re: Win XP installation problem

Postby Leo » Fri Mar 30, 2012 5:37 am

With your project file all is good.
Also, I've tested your setup file on Win7 and XP and it's installed correctly (with shortcuts on desktop and program group).

Please make sure that your partner launch the setup file with administrator rights.
Leo,
Actual Installer Team
http://www.actualinstaller.com
Leo
Site Admin
 
Posts: 282
Joined: Fri Jan 22, 2010 12:40 pm


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