Actual Installer Forum

I am testing an installer for my application on a 64-bit Windows 7 machine. After doing an uninstall of the program, the folder for my application is still in my Program Files (x86) directory. Quite a few DLL and OCX files remain in the folder.

The DLLs that are left behind, I do have listed in the Register tab of Actual Installer as "DLL/ActiveX." It appears that most, if not all, of my DLL/ActiveX registrations are left behind when my application is uninstalled. I do not have "Do not unregister during uninstallation" checked on any of the files in this list, so I assume they would be unregistered and deleted when the program uninstalls.

Why would the uninstaller miss these DLLs?

Can you delete these files manually? If so, then try option 'Force Uninstall' on the Uninstallation page.

I tried it with the "Force Uninstall" option, but it still retains the same DLLs as before.

I am able to manually delete the folder with no problems. The UAC prompts me for administrator permissions, but I would expect that.

Does these DLLs exist in the destination folder before installation?
And please send your project file (.aip) to info {at} actualinstaller.com

I have tried deleting the entire folder from my Program Files (x86) before installing. I have also tried rebooting my computer prior to uninstalling the program (to make sure the program was not still holding any of these DLLs in memory). Nothing seems to make a difference.

I have e-mailed my AIP file to you.